Re: RE: [DNS] Fwd: Notice: To Protect Your Online Identity, We Offer a High Security Feature Free to Our Customers Account # <- N-BTQK9 ->

Re: RE: [DNS] Fwd: Notice: To Protect Your Online Identity, We Offer a High Security Feature Free to Our Customers Account # <- N-BTQK9 ->

From: OzNet Hosting <waleed.salhien§telstra.com>
Date: Wed, 21 Aug 2002 08:51:22 +1000
exactly..that is bloody unfair!

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----- Original Message -----
From: Ron Stark <ronstark&#167;businesspark.com.au>
Date: Wednesday, August 21, 2002 6:59 am
Subject: RE: [DNS] Fwd: Notice: To Protect Your Online Identity, We 
Offer  a High Security Feature Free to Our Customers    Account # <- N-
BTQK9 -> 

> Jon, I went to their site using the link in the original posting, 
> which I
> too have already deleted.
> 
> The information to which I refer is on their site.
> 
> If you read their offer as carefully as it appears to have been 
> written, it
> says that their offer's default setting is "Security On" if they 
> don't hear
> from you.  Restated, it means that you accept their offer in the 
> absence of
> you declining it.  Embedded in their "security offer" is the fact 
> that they
> automatically deduct payment for renewal.
> 
> And magically, you have entered into a contract without ever 
> having seen
> their documentation in the first place.
> 
> Ron
> 
> -----Original Message-----
> From: Jon Lawrence [mailto:jon&#167;jonlawrence.com]
> Sent: Tuesday, 20 August 2002 10:05 PM
> To: dns&#167;lists.auda.org.au
> Subject: RE: [DNS] Fwd: Notice: To Protect Your Online Identity, We
> Offer a High Security Feature Free to Our Customers Account # <- N-
> BTQK9-> 
> 
> 
> Well that's very interesting if that's the case (I deleted the 
> originalemail in this thread already so I can't check it).  
> 
> Their terms and conditions as posted on their website do not 
> appear to
> reserve
> them the right to bill for renewals without an explicit order.  
> Also, during
> the registration process on their site you are also presented with the
> option
> of selecting (or not) the "high security features" that are the 
> subjectof this thread.  
> 
> Can you please forward the relevant text from their mailout?
> 
> thanks
> jon
> 
> 
> 
> >-- Original Message --
> >Reply-To: dns&#167;lists.auda.org.au
> >From: Ron Stark <ronstark&#167;businesspark.com.au>
> >To: "'dns&#167;lists.auda.org.au'" <dns§lists.auda.org.au>
> >Date: Tue, 20 Aug 2002 21:51:40 +1000
> >Subject: RE: [DNS] Fwd: Notice: To Protect Your Online Identity, 
> We Offer
> >
> >	a High Security Feature Free to Our Customers    Account # <-
> N-BTQK9
> ->
> >
> >
> >
> >Jon, it's not a free offer.  It's an offer that says "we will 
> automatically>deduct payment from your credit card unless you 
> click here to say don't".
> >That's not "opt in" - that's "not-opt-out".  So what happens if 
> my email
> >has
> >changed?  What happens if my mail server is down?  What happens 
> if I'm
> on
> >holiday?  I get money taken from my credit card without my 
> authority -
> >that's what happens.
> >
> >If they say "Click here if you want us to take your money" that's 
> OK -
> but
> >it's not OK the way they've done it.
> >
> >Ron Stark
> >
> >-----Original Message-----
> >From: Jon Lawrence [mailto:jon&#167;jonlawrence.com]
> >Sent: Tuesday, 20 August 2002 6:48 PM
> >To: dns&#167;lists.auda.org.au
> >Subject: Re: [DNS] Fwd: Notice: To Protect Your Online Identity, We
> >Offer a High Security Feature Free to Our Customers Account # <- 
> N-BTQK9
> >-> 
> >
> >
> >Rod
> >
> >You are correct this offer relates to gTLDs and not .au domain 
> names. 
> There
> >is nothing here that I have any problems with, and I've seen lots of
> >practices
> >in the gTLD market that I do have problems with.
> >
> >This is an offer of a free service.  There is clearly no 
> obligation on
> the
> >customer to take this up.  The automatic renewal is also 
> something that
> >many gTLD registrars offer, some of whom hide it in their terms and
> >conditions
> >rather than being upfront about it being an option as Namescout 
> are doing
> >here.
> >
> >Having said that however this is one of a few examples I've seen 
> lately>that make it clear to me that Namescout has not yet come to 
> terms with
> the
> >idiosyncrasies of the .au space.  At very least they should have 
> mentioned>which domain spaces this feature is applicable to, 
> unless they actually
> >think they can offer these services in .au which is a troubling 
> thought...>
> >jon
> >
> >
> >>-- Original Message --
> >>Reply-To: dns&#167;lists.auda.org.au
> >>From: "Rod Keys" <rod&#167;ddns.com.au>
> >>To: <dns&#167;lists.auda.org.au>
> >>Date: Tue, 20 Aug 2002 09:27:08 +1000
> >>Subject: Re: [DNS] Fwd: Notice: To Protect Your Online Identity, 
> We Offer
> >>a High Security Feature Free to Our Customers    Account # <- N-
> BTQK9->
> >>
> >>
> >>
> >>Ron,
> >>I think they refer to GTLD's not CC. It's just a way to try and glue
> >>customers to them.
> >>I would think they could be challanged but what are the laws in 
> Bermuda?>>----- Original Message -----
> >>From: "Ron Stark" <ronstark&#167;businesspark.com.au>
> >>To: <dns&#167;lists.auda.org.au>
> >>Sent: Tuesday, August 20, 2002 9:14 AM
> >>Subject: RE: [DNS] Fwd: Notice: To Protect Your Online Identity, 
> We Offer
> >>a
> >>High Security Feature Free to Our Customers Account # <- N-BTQK9 
> ->
> >>
> >>
> >>> Some quick observations:
> >>>
> >>> 1 I can't see the relevance of the "security lock" - that 
> protection>>> is an integral part of every registrar's procedures
> >>>
> >>> 2 How can they offer a 1-year renewal when there's a 2-year 
> minimum>>> for .com.au domains?
> >>>
> >>> 3 The offer is a "not-opt-out" one that involves a "We'll take 
> your>>> money if you don't reply".  I have a BIG problem with that 
> one.>>>
> >>> 4 I have a problem with the notion that the "not-opt-out" debit
> >>> authorisation is couched in terms of "this is a free security 
> feature">>- a
> >>> plain nonsense, especially when the "protection" is provided 
> by every
> >>> registrar.
> >>>
> >>> 5 Although an apparently small excess, isn't there a maximum 
> of 90
> >>> days prior notice?  Why 95 days?
> >>>
> >>> 6 There's an inference that if you turn the "security feature" 
> off you
> >>> no longer enjoy protection against malicious transfers to other
> >>registrars.
> >>> Isn't this then in violation of the Registrar's Agreement?
> >>>
> >>> Ron Stark
> >>>
> >>> -----Original Message-----
> >>> From: OzNet Hosting [mailto:waleed.salhien&#167;telstra.com]
> >>> Sent: Tuesday, 20 August 2002 8:51 AM
> >>> To: DNS - List
> >>> Subject: [DNS] Fwd: Notice: To Protect Your Online Identity, 
> We Offer
> >a
> >>> High Security Feature Free to Our Customers Account # <- N-
> BTQK9 ->
> >>>
> >>>
> >>> hi,
> >>>
> >>> can someone please tell me whether the below email i received is
> >>> legally correct or not as i feel it is just a scam to force 
> customers>>> to pay extra money to renew there domain names.
> >>>
> >>> please provide your feedback.
> >>>
> >>> Regards.
> >>>
> >>>
> >>>
> >------------------------------------------------------------------
> --------
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> >>> Please do not retransmit articles on this list without 
> permission of
> >the
> >>> author, further information at the above URL.  (353 subscribers.)
> >>>
> >>>
> >>
> >>
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> >>
> >
> >
> >
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> 
> 
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> 
 
Received on Fri Oct 03 2003 - 00:00:00 UTC

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