Re: [DNS] On Holiday with DDNS

Re: [DNS] On Holiday with DDNS

From: Rod Keys <rod§ddns.com.au>
Date: Tue, 20 Aug 2002 12:39:07 +1000
----- Original Message -----
From: "Blinky Bill" <bill78562000&#167;yahoo.co.uk>
To: <dns&#167;lists.auda.org.au>
Sent: Tuesday, August 20, 2002 11:52 AM
Subject: [DNS] On Holiday with DDNS


> Well I cant even go on holiday without a client
> calling me up asking about his domain name renewal.
As a reseller you must provide customer support to your clients that's Auda
policy. Don't want to take call don't resell domain names
>
> And why? Because DDNS sent him unsolicited mail
> stating that his domain xxx.com.au will expire on
> XX/XX/2002. This was some 100 days before the expiry
> date.
We only send out advertising flyers that cannot possibly be termed renewal
notices they explain very carefully that it is a offer and they need not
take any action to renew with us you have no right what so ever to stop a
genuine commercial activity.
>
> As far as I am concerned DDNS, while it may support,
> does NOT abide by any code of conduct whatsoever.
> Surely they cannot recieve accreditation. AuDA must
> have learnt from its experience with ING that no
> matter how many times you admonish your resellers they
> repeat the offence. auDA obviously is incapable of
> self-regulation and some serious questions should be
> asked as to its role in these matters.
We both support and conduct ourselves according to the COC which I might add
has not even become public yet. We are in contact with Auda on a regular
basis with regard to policy matters and making sure we are within policy
guidelines.
>
> Oh I forget, isn't DDNS involved in making auDA policy
> so therefore are immune to punishment.
Absolute rubbish...   Why don't you get involved in Auda from a policy
perspective and see how things really work there are no favors as you allude
to.
>
>
> I urge all auDA members and other interested parties
> to make their opinions known on these matters as I for
> one am tired of spending my time explaining the
> actions of so called approved resellers. Perhaps I
> should send DDNS a bill for my time.
See point one  and what do you mean by "one am tired of spending my time
explaining the
> actions of so called approved resellers." SO CALLED!!
And another thing when are you going to grow up and get on with growing the
Australian namespace.. Blinky Bill ..really
Rod Keys
DDNS
>
>
>
>
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Received on Fri Oct 03 2003 - 00:00:00 UTC

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