As far as I'm aware, it's unacceptable / illegal for a hosting company to
hijack the email address of a registrant.   I have this situation where a
client wants to escape from the clutches of a particular hosting company,
change the DNS entry and transfer the domain name, but can't.
 
What steps can I take to ensure that the registrant's contact details
properly recorded?  What processes / procedures are in place to validate the
registrant's contact details, and to prevent such hijacking?
 
Ron Stark
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