There is a difference between what you can provide at those margins, and
what you can provide at the margins other registrars receive.

Rather than complaining, just switch to a registrar that costs more, and
you'll likely get the service you want.

Tim Malone
Customer Service Manager
AussieHQ Pty Ltd

Switch: 1300 889 461
Direct: 02 6163 9307
Fax: 02 6163 9333
Mobile: 0422 984 176

www.aussiehq.com.au
t.malone§aussiehq.com.au

-----Original Message-----
From: dns-bounces+t.malone=aussiehq.com.au§dotau.org
[mailto:dns-bounces+t.malone=aussiehq.com.au§dotau.org] On Behalf Of
magic2147§optushome.com.au
Sent: Sunday, 7 January 2007 1:40 AM
To: dns§dotau.org
Subject: [DNS] Intaserve

The cheapest .au domain registrar on the net apparently.

But if your client has a domain registered through them that's a proble,

Cos there is nowhere to login and make changes to the domain delegation
- or anything else 
for that matter. At least not at their main website that you are
directed to from 
whois.ausregistry.com.au

Their 24/7 support number just hangs up - at least at 1:30am on a Sunday
morning.

When is auDA going to set minimum service standards?

cb


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