[DNS] What I love about AUDA

[DNS] What I love about AUDA

From: Jess Latherson <brisneylandgirl§gmail.com>
Date: Wed, 19 Oct 2005 10:14:58 +1000
One was sent 2 days ago and a complaint to a registrar sent on the
12th and also CC'd to AUDA has also not been acknowleged by either
party.

I don't expect the issue to be solved but just something saying "hey
we got your email, valid concern, looking into it". Not that hard to
have effective communication systems and email management systems in
place.

On 10/19/05, Brenden Cruikshank <brenden.cruikshank&#167;spiritcomm.com.au> wrote:
> How long did you allow them to reply? Have you followed up with a phone
> call?
>
>
> ----- Original Message -----
> From: "Jess Latherson" <brisneylandgirl&#167;gmail.com>
> To: <dns&#167;dotau.org>
> Sent: Wednesday, October 19, 2005 9:30 AM
> Subject: [DNS] What I love about AUDA
>
>
> | You know what is great about AUDA?
> |
> | When you actually make a complaint to them instead of just bitching on
> | the dns list and you don't even get a "thanks we've received your
> | comment and will look into it and will get back to you" email.
> |
> | It's not just on the list that AUDA silence occurs it also happens
> | with direct communication. It's just strange that the few times a
> | staff member or board member does contribute to this industry forum
> | they always say "make a complaint directly and we will look into it".
> | Just some sort of confirmation or clarification email from them would
> | be helpful/
> |
> | Great communication skills guys and girls at AUDA keep up the great work.
> | --------------------------------------------------------------------------
> -
> | List policy, unsubscribing and archives => http://dotau.org/
> |
> |
>
> ---------------------------------------------------------------------------
> List policy, unsubscribing and archives => http://dotau.org/
>
Received on Wed Oct 19 2005 - 00:14:58 UTC

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