Re: [DNS] Resellers transferring domains without notice

Re: [DNS] Resellers transferring domains without notice

From: David Uzzell <david-lists§uzzell.com.au>
Date: Sat, 24 Jan 2004 23:04:54 +1100
Virtual Visions wrote:
> Hi again,
> 
> Just wanted to follow up and say that we only just now received a  
> response from using .... Recover Password via  
> http://admin.auda.org.au/passwordMail/PasswordMail.
> 
> I requested it yesterday late afternoon, and it has taken many hours  
> for the email to come through.  On top of that, the email sent is from  
> RegistryWeb/SpecialistWeb stating the Invoice Number for the account  
> with them ... NOT the Domain Password.
> 
> So, guess we need to contact PlanetDomain direct.

And contact www.auda.org.au directly and report this abuse of Policy! 
With all the information you have a good deal of information for a breach!

We all need to stamp this out in the .au namespace.

David

> 
> Regards, Sandra
> 
> Begin forwarded message:
> 
>> From: Virtual Visions <webdesign&#167;virtualvisions.com.au>
>> Date: Fri Jan 23, 2004  6:03:16 PM Australia/South
>> To: dns&#167;lists.auda.org.au
>> Subject: Re: [DNS] Resellers transferring domains without notice
>>
>> Hi Marty,
>>
>> Wonderful .... thank you for the tip. I just sent it and let's hope  
>> for the best.
>>
>> You see, RegistryWeb have always used what they call a security 
>> handle  instead of the actual contact email address i.e.  
>> domainname.com.au&#167;owner-handle.com
>>
>> My experience in the past is that this security handle is the way  
>> RegistryWeb somehow filter out "transfer notices". I am not exactly  
>> sure how they do it and I am not exaggerating. Supposedly, if you 
>> send  an email to this address it should be redirected to the actual 
>> contact  email address. I have tested this and sometimes it actually 
>> makes it  to the contact email address in about 4 to 24 hours, but 
>> most often it  does not ... especially if it is from another Registrar 
>> initiating a  transfer. This has been most frustrating.
>>
>> Nevertheless, this is the first time I've had to deal with it re a  
>> .com.au ...  In the past RegistryWeb only used these handles on their  
>> .com accounts. It was around June I noticed that my .com.au client's   
>> were no longer displaying MelbourneIT on their whois registry 
>> records,  but instead  displayed a change of Registrar ... Namescout,  
>> AND this  new  handle as well.
>>
>> I did query the transfer with Namescout last week when I noticed the  
>> status was "pendingTransfer" and they said they didn't have any  
>> Reseller programs and were not sure who was doing what.  They also  
>> noted thatt the domain had been transferred to them Dec 2002 and  
>> suggested I should check into it.
>>
>> Anyway, I just noticed while on the phone this past hour that another  
>> response from Bruce just came in ... so I'll send this off and read > it.
>>
>> Thanks again, Sandra
>>
>>
>> On Friday, January 23, 2004, at 03:48 PM, Marty Drill - Domain Candy  
>> wrote:
>>
>>> If the registrant email contact is correct and you (your client) 
>>> have  access
>>> to it, then you (they) can recover the domain password
>>>
>>> Go to http://admin.auda.org.au/passwordMail/PasswordMail
>>>
>>> Enter the domain and check which is the registered contact address.  
>>> If it is
>>> the client, then recover the password and discuss with the client  their
>>> options for registrars. However, remembering that RegistryWeb have  some
>>> rights in this process. Be sure you are not breaching the code of  
>>> practice
>>> by contacting 'their client'. This all depends on who has the  
>>> relationship.
>>>
>>> I cannot comment on RegistryWeb's approach, simply giving you an  
>>> option re
>>> recovery of password. This is the alternative to simply contacting
>>> RegistryWeb and saying hey "what gives, you are transferring domain  
>>> names
>>> without client knowledge" add some swear words in and take it from  
>>> there.
>>>
>>> Cheers
>>>
>>> Marty
>>>
>>>
>>> -----Original Message-----
>>> From: Virtual Visions [mailto:webdesign&#167;virtualvisions.com.au]
>>> Sent: Friday, 23 January 2004 3:50 PM
>>> To: dns&#167;lists.auda.org.au
>>> Subject: [DNS] Resellers transferring domains without notice
>>>
>>>
>>> Hello,
>>>
>>> A few months ago I noticed that, without his knowledge or approval, a
>>> client's .com.au domain name had been transferred from one Registrar  to
>>> another. Because I or my client hadn't initiated it, we assumed this
>>> was done by the Reseller (RegistryWeb).
>>>
>>> Then last week when we were about to renew/transfer the domain name,
>>> but we couldn't because the domain name was in a "pendingTransfer"
>>> state.  Obviously, the Reseller (RegistryWeb) was moving it again.  Then
>>> early yesterday that transfer finally went through now showing
>>> PlanetDomain as the new Registrar.
>>>
>>> We have requested the "new" Domain Password (authorisation key as they
>>> call it) from PlanetDomain ... but have not yet heard from them.
>>>
>>> This situation prompted me to check on other client's domain names  that
>>> we had put through RegistryWeb in the past ... and they too had
>>> different Registrars listed from the original which was Melbourne IT.
>>>
>>> Now, I'm concerned ... that we are going to be messed around by
>>> RegistryWeb so that in the end, we have no choice but to renew with
>>> them because we run out of time.
>>>
>>> This has frustrated me previously with several .com domains that we
>>> initially registered with RegistryWeb, but have been not been able to
>>> get control back, no matter what we do.
>>>
>>> Anyone care to comment or have any suggestions?  I understand from my
>>> investigations last year there are suppose to be new rules released
>>> soon governing Registrars and .com transfers.
>>>
>>> Many thanks, Sandra
>>>
>>>
>>> ---------------------------------------------------------------------- 
>>> -----
>>> List policy, unsubscribing and archives => http://dotau.org/ Please  
>>> do not
>>> retransmit articles on this list without permission of the
>>> author, further information at the above URL.
>>>
>>>
>>> ---------------------------------------------------------------------- 
>>> -----
>>> List policy, unsubscribing and archives => http://dotau.org/
>>> Please do not retransmit articles on this list without permission of  
>>> the
>>> author, further information at the above URL.
>>>
>>>
> 
Received on Fri Oct 03 2003 - 00:00:00 UTC

This archive was generated by hypermail 2.3.0 : Sat Nov 01 2014 - 12:00:15 UTC