Hello 

> 
> I am bewildered as to why redelegation notifications are now being 
> withdrawn by Melbourne IT. 

Just to clarify, services that have previously been available are not being
"withdrawn" by Melbourne IT.  Melbourne IT has had to rewrite its com.au
domain name registration system from scratch for the new Registry
environment.  Not all features in the past have yet been implemented for the
new system (the old features were progressively developed over 6 years).


> How are we as an ISP supposed to know that requests are being made to 
> redelegate our customers domains elsewhere.
> 
> We require this to obviously update our DNS when appropriate, 
> or contact 
> our customers in situations where we feel they may have been 
> duped by a 
> fast-talking webhosting company who knows nothing about the 
> way DNS operates.
> 
> Do other registrars previously/currently notify the authoritative 
> nameserver that a redelegation request is in progress?
> 

The ".au" environment is now much closer to the gtld environment of .biz and
.info, and soon to be .com/net/org.  In this environment it is not standard
practice to inform the owners of nameservers of the changes.  It is expected
that registrants would have informed their providers before making changs in
names server entries.

However I agree it has been a useful service in the past and we will
consider developing the software to do that in future.

Regards,
Bruce Tonkin
>