> Why should CONSUMERS be contacting their ISPs to say "Hey MIT 
> cancelled the contract with ING, where is our domain name, what does 
> this email we got mean?"
> 

Exactamondo, especially if you havnt heard about it, or seen it yourself :)
I think most consumers might be learning about mail filters by now :) 

> MIT should have at least posted something to this list PRIOR to 
> sending details to the consumers, and could have made an effort to 
> notify resellers and hosting providers before causing further 
> confusion with the consumer.

Afterall, communication is a good thing :)

> 
> The consumer doesn't give a damn about MIT and it's contracts with 
> anyone else, it cares about it's contract with it's hosting provider,
>  general an ISP.
> 

Oh, you are reading my mind !

Cheers,

Drew