Yes I got one of those today too (on behalf of a client) and was rather
surprised of this sudden new practice??????????

Mind you the email arrived 9 hours and 3 minutes after the domain was
registered and visible in DNS - by that stage the client was already
into the in's and out's of possibility of their domain implementation
and loading a test site.  They were well past the stage of concern about
Registrars, Resellers or Codes of Practice by the time this email
arrived as the funds had already left their account.

I concur - some fore-warning would have served greater practicality than
just courtesy!

Yes the text does seem to presume exposure or understanding of who auDA
and comprehension of what they purport to do.  Last Thursday I had a new
client at an initial meeting ask me "What are auDA; they are the new
Melbourne IT domain selling company aren't they?"  Needless to say it
was hard not to grin...  Like this 'now educated' client; most of the
marketplace haven't a clue about who auDA are or what their official
role is.

It seems that timely announcements by auDA and general industry
communications are no longer included in this list run by auDA for
discussions and announcements to a captive industry audience - shame
IMHO

Cheers

Phil Wright

 

-----Original Message-----
From: Anthony Dever [mailto:anthony§billiousness.com] 
Sent: Monday, March 24, 2003 5:26 PM
To: auDA Mailing List
Subject: [DNS] FW: Introduction to .au Domain Names


When did this become a policy to send these "welcome" emails to
registrants?

I've only just noticed them.

I'm not against against the idea or content in them at all. In fact I
think it is agood idea.

I just would have liked some notice from auDA or my registar that these
were being sent to our registrants as it is always good to communicate
to our customers who they will be receiving information from.

Even though Chris does explain he is from auDA this means nothing to
most small business registrants. I really would have liked the chance to
explain beforehand to my customers that they would be receiving these
emails.

----------
From: returns§auda.org.au
Date: Mon, 24 Mar 2003 20:02:49 +1100
Subject: Introduction to .au Domain Names


Hello

You are receiving this email because you are listed as the registrant
contact for a new 
.au domain name ???????????.com.au.

My name is Chris Disspain and I am the CEO of auDA, the Australian
internet domain name 
regulator. I am writing to you to explain some of the things that auDA
does to safeguard both 
your domain name and your rights as a domain name registrant.

Each domain name in .au is managed by an auDA accredited registrar.
Registrars and their resellers are bound by a Code of Practice
(http://www.auda.org.au/docs/auda-2002-26.pdf).

In our role as industry regulator, auDA publishes Consumer Alerts and
other information that may be relevant to you. If you want to ensure
that you are kept up to date, you can subscribe 
to our announcements list at http://www.auda.org.au/list/announce/.

One of the responsibilities you have as a domain name registrant is to
ensure that the contact information in your domain name record is kept
up to date. To check your information go to 
http://www.ausregistry.com.au and do a Whois search. If you need to make
changes to the 
information then you should contact your registrar.

I hope this information is of use to you. More detailed information can
be found on our web site, including our online brochure Australian
Domain Names - An Overview at
http://www.auda.org.au/docs/auda-overview.pdf.

Please do not reply to this email by using the reply button. If you wish
to contact auDA, please email info§auda.org.au.

Regards

Chris Disspain
CEO - auDA
info§auda.org.au
www.auda.org.au




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