Melbourne IT spam lost customers

Melbourne IT spam lost customers

From: Josh Rowe <josh§email.nu>
Date: Thu, 29 Aug 2002 23:20:56 +1000
Melbourne IT sent the email below through to one of my company's clients
today.

By transferring their domain name away from MelbourneIT to another
registrar my client lost all of:

"3 hrs, 39 mins & 40 seconds" on their existing com.au domain name
licence with Melbourne IT.

Here are the details of the transfer to the new registrar:

Order-id	Date 				Domain
Years	Status	Order	Type	Cost 
[snip-snip]	2002-08-01 18:20:20	[snip-snip].com.au	2
processed	transfer	[snip-snip]

and Melbourne IT's SPAM ...

-----Original Message-----
From: Melbourne IT Ltd [mailto:notices&#167;melbourneit.com.au] 
Sent: Thursday, 29 August 2002 7:35 
To: [snip-snip]
Subject: SUBJECT: Melbourne IT | .au Transfer Verification


Dear .au Registrant,

We received a notification from [snip-snip] on August 2, 2002 that you
authorised a transfer of your domain name licence [snip-snip].com.au
from Melbourne IT to [snip-snip].

Please note that you will lose any remaining time on your existing
com.au domain name licence from Melbourne IT and your domain name will
have a fresh 2 year licence period from the date of transfer.

If you did not authorise this transfer away from Melbourne IT, please
contact us at unauthorisedtransfers&#167;melbourneit.com.au

In the event you did authorise this transfer request, Melbourne IT would
welcome any feedback you can provide as to why you chose to transfer
away from Melbourne IT so that we can improve our service in future.

Please send your feedback and comments to Melbourne IT at
feedback&#167;melbourneit.com.au

Regards,

Melbourne IT

_______________________________________________________________________

Melbourne IT Limited 'Trusted Australian Registrar' 
_______________________________________________________________________
ABN         : 21 073 716 793
Trading as  : Internet Names WorldWide (INWW)
              Internet Names Australia (INA)
Email       : sales&#167;melbourneit.com.au
Website     : www.melbourneit.com.au
Offices     : Melbourne, San Francisco, Madrid
Head Office : Level 2, 120 King Street
              Melbourne  Victoria  Australia  3000 
_______________________________________________________________________


 
Received on Fri Oct 03 2003 - 00:00:00 UTC

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