Hi All,

It seems that there is a new twist :) A customer has just let me knw that
they have received a renewal notice from this company (their .com.au
domain name is not due for 15 months!). The "renewal notice" has MELBOURNE
IT in capital letters accross the top, she had to look very carefully,
under direction to see the "renewals.com" logo. Included with the letter
was a ".com.au administrator" registry key recovery form, which she was
instructed to fill out.

Not only is this surely deceiving the customer, it plays havoc on
accounting for customers when renewal time does come around.

As the other threads suggested, i am asking them to contact the ACCC if
they feel that they have a grievance.

I will try to get a scan of the new notice, and post it somewhere if
anyone is interested


Cheers,



Andrew